Outstanding Customer Communication
5 out of 5 - by Eileen D. on Jun 14, 2012
From the shocking day I received a moving violation...to the annoying multiple direct mail letters from multiple lawyers wanting to represent me... to making a decision to defend myself or engage the services of a qualified Attorney...to swift resolution. I called many firms for the "free" consultation offers and can tell you straight away that E.J. is the catalyst for my decision. All the other firms lost my business because of the first contact. Your firm offers outstanding team communication by phone, email and snail mail. The icing on the cake is the followup phone call to be sure the customer received the direct mail letter results AND thanking me for my business. Customer appreciation never goes out of style in any business!